Share the essential questions injectors should ask during a consultation to ensure they provide the best possible service and meet client expectations.The consultation is one of the most critical parts of the patient journey in aesthetic treatments. It’s your opportunity to understand the patient’s goals, assess their suitability for a procedure, and build trust that sets the foundation for a positive relationship. Asking the right questions ensures you’re aligned with their expectations and allows you to provide the safest and most effective treatments.
What Are Your Aesthetic Goals?
This is the starting point of every consultation. Understanding what the patient hopes to achieve helps you tailor a treatment plan to their needs.
- Ask Open-Ended Questions: “What would you like to enhance or improve about your appearance?” This invites the patient to share their thoughts without leading them toward specific treatments.
- Clarify Expectations: Probe further to ensure their goals are realistic and achievable. For example, if they want fuller lips, ask if they’re aiming for subtle volume or a dramatic change.
- Align Goals with Treatments: If their goals don’t align with what injectables can achieve, be honest and recommend alternative options, if necessary.
Do You Have Any Upcoming Events or Special Occasions?
Timing is an essential factor in planning treatments. Asking about events ensures the procedure fits into their schedule for recovery and optimal results.
- Why It Matters: Many treatments, such as dermal fillers and neurotoxins, can cause temporary swelling or bruising. Patients should plan their treatments at least 2–4 weeks before significant events.
- Propose a Timeline: Based on their response, suggest the best time to schedule their procedure to achieve the desired results.
Conclusion: Setting the Stage for Success
A thorough consultation is the foundation of a successful injector-patient relationship. By asking these key questions, you can ensure patient safety, align expectations, and create a personalized treatment plan that delivers exceptional results.
We teach injectors not only the technical skills needed for aesthetic treatments but also the art of conducting effective consultations. Want to enhance your consultation skills? Explore our training programs and take your practice to the next level.
